Frequently asked questions

Medio provides telehealth services to patients across all Australian states and territories, including New South Wales, Victoria, Queensland, Western Australia, South Australia, Tasmania, Northern Territory, and the ACT. Whether you're in a major city or a regional area, you can access our services.

General telehealth consultations start from $59. Medical cannabis initial consultations are $89, and follow-ups are $59. Medical certificates start from $19. All fees are clearly listed on our pricing page with no hidden charges.

It's simple: book your appointment online, complete a patient history questionnaire, then meet with your AHPRA-registered doctor via secure video call at your chosen time. If clinically appropriate, your doctor will provide prescriptions, referrals, or certificates electronically.

Your eScript can be filled at any Australian pharmacy of your choice. We send prescriptions electronically to your phone, and you're free to use any pharmacy — we don't lock you into a specific provider.

We offer same-day and after-hours appointments subject to availability. Most patients can book a consultation within 24-48 hours. Check our booking page for current availability.

Yes. All Medio doctors are fully registered with the Australian Health Practitioner Regulation Agency (AHPRA). They are qualified Australian medical practitioners who provide evidence-based care.